Safety and accessibility

Your Safety and Comfort Matter

Peavanta is committed to providing respectful and dependable transportation. Passenger needs are reviewed before a ride is accepted so that we can determine whether the available vehicle and service are appropriate for the trip.

The clean interior of a passenger van seen through the open side door

Our commitments

Six things you can hold us to.

Nothing here depends on equipment we have not confirmed. Each one is a matter of how we work.

Clean and properly maintained vehiclesVehicles are cleaned and checked regularly.

Safe driving practicesUnhurried, careful driving on every trip.

Respectful passenger assistanceHelp to and from the vehicle, at your pace.

Clear pickup and scheduling communicationYou know when we are coming and who is coming.

Protection of passenger informationWe collect only what a trip needs and keep it private.

Service based on available vehicle capabilitiesWe only accept trips we can serve safely.

Accessibility Statement

Tell us what you need. We will tell you what we can do.

Please tell us about any mobility or assistance needs when requesting a ride. We will review the information and confirm whether we can safely accommodate the trip.

The request form has a space for mobility and assistance information. A person reads every request, and we confirm the trip only when we are sure we can serve it safely and comfortably.

Request a Ride

Non-emergency transportation only. For emergencies, call 911.

A driver kneels at the open door of a white van to wipe down the rear seat

Ready when you are

Need Transportation?

Contact Peavanta to discuss your trip or submit a transportation request.

Request a Ride Contact Us

Or call 413-541-9207 · Mon to Fri, 6:00 a.m. to 7:00 p.m. · Sat by appointment